How can I use Self-Exclusion?

You can set Self-Exclusion in two ways.

By contacting support

Users may request self-exclusion by contacting Customer Support at care@cosmicsparx.com. During self-exclusion, access to certain or all features may be restricted, and the user will no longer receive promotional marketing communications from Cosmic SparX™, subject to legally required or account-related communications.

In your account

On mobile

• Tap the Profile Icon at the bottom of the main screen (the second icon from the left).
• Tap Responsible Gameplay in the top-right corner.
• Tap the date shown below the Exclude Myself explanation to open the calendar, then select the date until which you want to restrict access to Cosmic SparX.
• Check the box labeled "I agree to exclude myself for this period", then tap Submit.

On PC

• Click Profile in the left sidebar of the main screen.
• Select Responsible Gameplay.
• Click the date shown below the Exclude Myself explanation to open the calendar, then select the date until which you want to restrict access to Cosmic SparX.
• Check the box labeled "I agree to exclude myself for this period", then click Submit.

Self-Exclusion cannot be canceled or reversed before the selected end date. You will not be able to access Cosmic SparX during this period.