What should I do if the app is not working properly or running slowly?

Most performance issues are caused by a weak or unstable internet connection. Try switching to a different network, for example from Wi-Fi to mobile data, or to another Wi-Fi network.

If the issue persists or you believe you have found a bug, please contact Customer Care. Include your username, the device you are using, its operating system version, and, if possible, a screenshot or video showing the issue.