Getting Started & Account Management
- Can I use the same account on multiple devices?
- How can I log out of Cosmic SparX?
- How can I bind or change the phone number linked to my account?
- How can I bind or change the email address linked to my account?
- How can I change my password?
- Where can I find my Player ID?
Games & Platform Features
- Can I play Cosmic SparX without an internet connection?
- Can I send a direct message to other Cosmic SparX players outside the same table?
- How can I check my messages?
- Where can I see my GC and SC balance?
- What are the minimum system requirements to run Cosmic SparX?
- Does Cosmic SparX have a PC version?
Coins, Rewards & Redemptions
- Can I get a refund on a Gold Coin purchase?
- How can I view and filter my transaction history?
- How long do redemption requests take?
- How do redemptions work?
- What is the minimum redemption amount?
- What are the playthrough requirements for Sweeps Coins?
Account Verification
Referral & Affiliate Program
Responsible Gameplay & Location Eligibility
- How can I opt in or out of the Newsletter Subscription?
- Can I play if I am traveling?
- Is Cosmic SparX available in my state?
- Where can I find support for responsible play?
- Can I remove my Self-Exclusion?
- How can I use Self-Exclusion?